Delivery & Returns

Delivery Policy

After ordering online, you will receive an email confirmation from PayPal containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post or courier within 10 working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at http://affliction.cart.net.au/contact-us.html 


Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a 10 day money-back guarantee from the time you receive the goods. Please email us at http://affliction.cart.net.au/contact-us.html 
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. Rocker Distributors Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure. All transactions on this site are in Australian Dollars (AUD) only 

Affliction Australia Security Policy

Affliction Australia uses the PayPal Payment Gateway for its online credit card transactions.
PayPal processes online credit card transactions for thousands of Australian merchants,
providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the PayPal gateway are secured
payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Affliction Australia or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within PayPal's bank-grade data centre, further
  • protecting your credit card data.
  • PayPal is an authorised third party processor for all the major Australian banks.
  • PayPal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Rocker Distributors Pty Ltd . For more information about PayPal and online credit card payments, please visit www.paypal.com.au